Infection controls and universal precautions protect patients and our staff alike. Everyone benefits from rigorous infection control — you, our dentists, our clinicians, and the business team. Since opening the doors of Colony Square Dental Associates, we have diligently followed recommendations by the American Dental Association (ADA), the Occupational Safety & Health Administration (OSHA), the Centers for Disease Control (CDC) and the Environmental Protection Agency (EPA). These include washing hands before and aftercare with disinfectant hand soap, gloves and facemasks, chemical disinfection of countertops and surfaces, sterilization of all equipment before every use, and disposable materials.
And we’ve taken pride in our modern sterilization area, which incorporates state-of-the-art technology. This includes a hands-free instrument washer, a quick turnaround autoclave, a device that kills bacteria and viruses by steam, heat, and pressure and keeps our instruments like new. See our Office Tour to view.
With the Coronavirus pandemic, additional protocols from the organizations listed above, have been added to our daily protocols to provide supplementary precautionary measures, providing additional safeguards for all.
- Appointments have been limited to reduce the number of patients in the office at one time
- Appointments will be staggered to reduce the number of patients in the Reception Room and as patients check-in and out
- Patient appointment times have been lengthened to provide the additional time needed to disinfect rooms according to more stringent protocols
Patients Visiting Our Office:
- All patients, and any guests, such as parents of minors or caregivers, will be asked to respond to a Patient Screening Form questionnaire 2 days prior to their appointment and to acknowledge review of these guidelines
- We ask that patients arrive alone for their care. Should any non-essential guest accompany the patient, we request that the guest remains in the car or, weather permitting outside.
- We recommend that everyone entering Colony Square wear a mask. To enter our office, a mask is required; a complimentary mask will be provided if you need one.
- All will be asked to approach the front desk upon entry to:
- Use hand sanitizer (Purell)
- Have their temperature taken
- Re-review the Patient Screening Form
- Patients receiving care will be provided with protective eye covering; these are either disposable products or disinfected products
- Patients will be asked to remain in a chair in the reception or treatment room so that only one patient checks in or out at a time
- If a patient becomes Covid-19 symptomatic any time within 14 days after their appointment, we request that the patient contact their medical healthcare provider or the local health department, along with our office
- Some seating will be ‘out-of-commission’ to facilitate social distancing
- Plexiglass partitions at check-in and check out are in place
- We have removed all touch-point items such as magazines and the coffee pot. You are welcome to bring your own headphones and listen to your music or a podcast on your phone. However, we ask that you limit the size and number of personal items brought into the office to minimize items placed on countertops
- Purell bottles and tissues will be available throughout the office for patient use
- Credit card payments will be contact-free; we have also incorporated an online payment method to the Home Page on our website
- Colony Square has added a new HVAC system to help clean the air in the office building
- In-office air purifiers will be added
Our Dental Team:
- Temperatures will be taken upon arrival and before leaving the office
- Every team member will be asked to review the Patient Screening Form; if any responses are ‘Yes’ the employee will be asked to return home and request a screening from the health department
- Personal Protective Equipment (PPE) will be worn for both your and our team’s safety. Dependent upon the nature of the appointment, this could include: caps, gowns, shoe coverings, face masks & face shields and gloves
- Our clinical team will be wearing masks throughout the workday; our front office will wear masks when social distancing is not feasible
The best defense against any disease is information. The more you know, the better equipped you are to make wise decisions about your health care. The more you know about our daily procedures and policies, the more comfortable you will feel. If you have any questions, please feel free to reach out to us. While we don’t have ‘all the answers’, we are available to share the latest information we have to keep you updated.