Fees & Insurance
For our patients with Dental Insurance:
Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee when benefits are available. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement.
Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Most insurance companies will respond within 4-6 weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any balance not settled by your insurance company within 60 days is your responsibility. Your prompt remittance is appreciated.
At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you — a contract we feel morally obliged to honor.
For your convenience we accept Visa, MasterCard, and American Express as well as checks or cash. For extensive care we offer various payment options, including CareCredit, that can be discussed with our business staff prior to treatment.
If you have questions regarding your account, please contact us at (404) 874-6464.